Shipping policy
Idyllic Skincare Shipping Policy
Thank you for shopping with Idyllic Skincare! We are committed to delivering your skincare essentials quickly and safely.
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
Please note: Delivery times may vary depending on your location and carrier delays outside of our control.
Free Shipping:
We offer free standard shipping on all U.S. orders over $100
International Shipping:
At this time, we only ship within the United States.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us at [your customer service email] within 7 days of the expected delivery date. We’ll do our best to resolve the issue quickly.
Changes to Your Order:
If you need to update your shipping address or cancel your order, please reach out as soon as possible. Once an order has shipped, we are unable to make changes.